Terms of service

VIORA Terms of Service

Company: VIORA
Address: Horstacker 2216, 6546 GJ Nijmegen, Netherlands
KvK Number: 89886895
Email: support@vioralense.com

2. Acceptance of Terms

By accessing and using vioralense.com or purchasing VIORA products, you agree to be bound by these Terms of Service and all applicable laws and regulations.

3. Products and Services

  • We sell VIORA non-adhesive nipple covers
  • Product descriptions and prices are accurate but subject to change without notice
  • We reserve the right to limit quantities and discontinue products
  • All sales are subject to product availability

4. Pricing and Payment

  • All prices are in US Dollars ($) unless otherwise stated
  • Prices include applicable taxes where required
  • We accept major credit cards, PayPal, and other payment methods shown at checkout
  • Payment must be received before product shipment

5. Shipping and Delivery

  • We also ship to Netherlands, Belgium, EU, and worldwide
  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to customer upon delivery
  • See our Shipping Policy for detailed information

6. Returns and Refunds

  • 90-day money-back guarantee from delivery date
  • Products must be unopened and in original packaging for hygiene reasons
  • Customer responsible for return shipping costs
  • See our Return Policy for complete details

7. Product Information and Disclaimers

  • VIORA nipple covers are intimate apparel accessories
  • Products are for external use only
  • Ensure proper hygiene when using the product
  • Individual comfort and fit may vary
  • Not recommended for individuals with sensitive skin or known allergies to product materials
  • Discontinue use if irritation occurs

8. Intellectual Property

  • All website content, logos, and trademarks are owned by VIORA
  • Unauthorized use of our intellectual property is prohibited
  • Product reviews and testimonials may be used for marketing purposes

9. Privacy and Data Protection

  • We comply with GDPR and Dutch privacy laws
  • Personal information is collected and used per our Privacy Policy
  • We do not sell personal information to third parties

10. Limitation of Liability

  • Our liability is limited to the purchase price of products
  • We are not liable for indirect, incidental, or consequential damages
  • Some jurisdictions do not allow limitation of liability

11. User Conduct

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Interfere with website operation

12. Order Cancellation

  • Orders can be cancelled within 2 hours of placement
  • After shipping, standard return policy applies
  • We reserve the right to cancel orders for any reason

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, or shipping carrier issues.

14. Governing Law

These terms are governed by Dutch law. Any disputes will be resolved in Dutch courts with jurisdiction in Nijmegen.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date.

16. Contact Information

Questions about these terms? Contact us at support@vioralense.com

17. Severability

If any part of these terms is found unenforceable, the remaining provisions will continue in full force.